Welcome to the LensGo AI Privacy Policy. This document explains how we collect, use, and protect your personal information when you use our AI-powered visual content creation and editing platform.
We collect the following types of information to provide and improve our visual content creation services:
- Registration Data: Name, email address, and authentication credentials when you create a LensGo AI account.
- Payment Information: Billing details processed securely through Stripe. We do not store your full credit card information on our servers.
- Profile Data: Avatar, display name, and preferences you choose to provide.
- Text Prompts: The descriptions and prompts you provide to generate visual content.
- Reference Images: Images you upload for AI editing, transformation, or animation.
- Reference Videos: Videos you upload for AI editing, transformation, or processing.
- Generated Content: The AI-generated images, videos, and animated content created through our platform.
- Generation History: Records of your content generation requests and credit usage.
- Service Interaction: How you use LensGo AI, including features accessed, content generated, and settings configured.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Analytics Data: Aggregated information about platform performance and user behavior.
We use your information for the following purposes:
- To provide LensGo AI visual content creation and editing services
- To process payments and manage your subscription or credits
- To improve our AI models for content generation, transformation, and animation
- To provide customer support and respond to inquiries
- To send service updates and important notifications
- To detect and prevent fraud, abuse, and security issues
- To comply with legal obligations
- To analyze usage patterns and improve platform performance
- Your generated content and reference materials are stored securely on our cloud infrastructure
- We implement industry-standard encryption for data in transit and at rest
- Payment processing is handled by Stripe, a PCI-compliant payment provider
- We regularly review and update our security practices
- Access to your data is restricted to authorized personnel only
- Account data is retained while your account is active
- Generated content is stored according to your subscription plan
- You can request deletion of your data at any time through account settings
- Reference materials may be retained for processing purposes
- We may retain certain data as required by law or for legitimate business purposes
LensGo AI uses the following third-party services:
- Stripe: Payment processing
- Google OAuth: Optional authentication
- GitHub OAuth: Optional authentication
- Cloud Storage: Content and asset storage
- Analytics: Platform performance monitoring
- AI Processing Services: Third-party AI model providers for content generation
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and associated data
- Export your generated content
- Opt out of marketing communications
- Request information about how your data is processed
- Object to certain types of data processing
LensGo AI is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or platform notification. Continued use of LensGo AI after changes constitutes acceptance of the updated Privacy Policy.
If you have questions about this Privacy Policy or your data, please contact us or email [email protected].